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radiphotok
#1 Posted : Saturday, March 25, 2023 1:14:19 PM(UTC)
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Posts: 6
A new error appeared with my Bot. It starts with:
hr server use local port 14400

and when I try to start the Bot:
preparing vision ai data...
vision card data load error:
lost connection with bot server.

how to fix it?
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JoyAdmin
#2 Posted : Sunday, March 26, 2023 1:14:03 PM(UTC)
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This issue is caused by network routing, use VPN may solve it.

We will try to provide better solution in the near future.
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shynigammi
#4 Posted : Sunday, March 26, 2023 7:12:31 PM(UTC)
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I have the same issue,
already tried with VPN and doesn't solve the problem.
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radiphotok
#3 Posted : Wednesday, March 29, 2023 4:27:22 AM(UTC)
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JoyAdmin;63043 wrote:
This issue is caused by network routing, use VPN may solve it.

We will try to provide better solution in the near future.

Im from europe, what country should i pick? I tried russia, didnt work.
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shynigammi
#5 Posted : Saturday, April 1, 2023 3:42:22 PM(UTC)
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19:19:30:INFO::Login Binding Server...
19:19:30:INFO::Login success.
19:19:30:DEBUG:: client : ver.14.9.7.7
19:19:30:DEBUG:: language : enUS
19:19:30:DEBUG::starting bot .. 1
19:19:30:DEBUG::starting bot .. 3
19:19:30:DEBUG::starting bot .. 4
19:19:30:DEBUG::starting bot .. 5
19:19:30:DEBUG::starting bot .. 6
19:19:30:INFO::loading card xml data...
19:20:10:INFO::loading data...50%
19:20:10:INFO::loading data...100%
19:20:12:DEBUG::starting bot .. 7
19:20:12:INFO::preparing vision ai data...
19:20:13:INFO::vision card data load error:
19:20:13:INFO:: lost connection with bot server.
19:20:13:INFO::retrying...
19:20:15:INFO::vision card data load error:
19:20:15:INFO:: lost connection with bot server.
19:20:15:INFO::retrying...
19:20:16:INFO::vision card data load error:
19:20:16:INFO:: lost connection with bot server.
19:20:16:INFO::retrying...
19:20:18:INFO::vision card data load error:
19:20:18:INFO:: lost connection with bot server.
19:20:18:INFO::retrying...
19:20:20:INFO::vision card data load error:
19:20:20:INFO:: lost connection with bot server.
19:20:20:INFO::retrying...
19:20:22:INFO::vision card data load error:
19:20:22:INFO:: lost connection with bot server.
19:20:22:INFO::retrying...
19:20:23:INFO::failed to connect bot server to retrieve card data.
19:20:23:INFO::Bot stopped.
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JoyAdmin
#6 Posted : Monday, April 3, 2023 6:07:01 AM(UTC)
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I have adjusted server settings, could you please try it again?
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shynigammi
#7 Posted : Monday, April 3, 2023 7:56:07 AM(UTC)
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The problem persists, says the same
failed to connect bot server to retrieve card data.
Bot stopped
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JoyAdmin
#8 Posted : Monday, April 3, 2023 1:22:33 PM(UTC)
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Try the new config file in PM message please.
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lordaspire
#10 Posted : Monday, April 3, 2023 4:25:18 PM(UTC)
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Posts: 3
I have the same problem. I tried VPN, redownload, open ports... Nothing works. What more should I try?
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shynigammi
#9 Posted : Monday, April 3, 2023 6:38:30 PM(UTC)
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JoyAdmin;63057 wrote:
Try the new config file in PM message please.


The Problem persists,

more details in your Inbox.
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radiphotok
#11 Posted : Wednesday, April 5, 2023 12:11:24 PM(UTC)
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fixed with update. thank you devs
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shynigammi
#12 Posted : Wednesday, April 5, 2023 1:36:23 PM(UTC)
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Posts: 8
After the update, for me the situation persists.

I have 2 hearthranger bots installed in different folders
Documents folder
the bot show me this:

17:26:52:DEBUG::hr socket port - 14400
17:26:52:DEBUG::hr server use local port 14400
17:26:55:INFO::Login Binding Server...
17:26:56:INFO::Login success.
17:26:56:DEBUG:: client : ver.14.9.7.9
17:26:56:DEBUG:: language : enUS
17:26:56:DEBUG::starting bot .. 1
17:26:56:DEBUG::starting bot .. 2
17:26:56:DEBUG::starting bot .. 4
17:26:56:DEBUG::starting bot .. 5
17:26:56:DEBUG::starting bot .. 6
17:26:56:INFO::loading card xml data...
17:27:38:INFO::loading data...50%
17:27:39:INFO::loading data...100%
17:27:40:DEBUG::starting bot .. 7
17:27:40:INFO::preparing vision ai data...
17:27:41:INFO::vision card data load error:
17:27:41:INFO:: lost connection with bot server.
17:27:41:INFO::retrying...
17:27:42:INFO::vision card data load error:
17:27:42:INFO:: lost connection with bot server.
17:27:42:INFO::retrying...
17:27:44:INFO::vision card data load error:
17:27:44:INFO:: lost connection with bot server.
17:27:44:INFO::retrying...
17:27:45:INFO::vision card data load error:
17:27:45:INFO:: lost connection with bot server.
17:27:45:INFO::retrying...
17:27:47:INFO::vision card data load error:
17:27:47:INFO:: lost connection with bot server.
17:27:47:INFO::retrying...
17:27:49:INFO::vision card data load error:
17:27:49:INFO:: lost connection with bot server.
17:27:49:INFO::retrying...
17:27:50:INFO::failed to connect bot server to retrieve card data.
17:27:50:INFO::Bot stopped.

In the Downloads folder the bot show me this:

17:29:52:DEBUG::hr socket port - 14400
17:29:52:DEBUG::hr server use local port 14400
17:29:56:INFO::Login Binding Server...
17:30:24:INFO::loading data...50%
17:30:24:INFO::loading data...100%
17:30:48:INFO::Login failed:ERR_FAIL
17:30:48:INFO::Bot stopped.
17:31:00:INFO::Login Binding Server...
17:31:52:INFO::Login failed:ERR_FAIL
17:31:52:INFO::Bot stopped.
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shynigammi
#13 Posted : Wednesday, April 5, 2023 1:45:29 PM(UTC)
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After re-Download all files

still the same

failed to connect bot server to retrive card data.
Bot stopped.
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JoyAdmin
#14 Posted : Wednesday, April 5, 2023 11:35:51 PM(UTC)
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Posts: 4,881

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shynigammi;63064 wrote:
After re-Download all files

still the same

failed to connect bot server to retrive card data.
Bot stopped.


Our server has detected abuse from your usage of this program.

You can purchase a license to fix this issue.
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shynigammi
#15 Posted : Thursday, April 6, 2023 9:08:04 AM(UTC)
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Groups: Registered
Posts: 8
what? abuse? what that means? 1 hour for day is what the free account offers.
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