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DisturbedBot
#1 Posted : Wednesday, August 19, 2020 3:24:12 PM(UTC)
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When game is fully started and bot runs, it repeatedly print the following message without doing anything "TransitStateMachineFromOffline"

After about 1 minute of doing this, bot will print "TransitStateMachineFromOffline - timeout, killing game process" and close down the game.
It will then starts the game again from the Blizzard Battle.net window.

Once the game starts again, it will repeat the process by printing out "TransitStateMachineFromOffline" before shutting the game down with "TransitStateMachineFromOffline - timeout, killing game process".


Note:
- I have sucessfully updated bot to latest version
- I have turned off firewall
- No bot settings been change
- I have recently completed 1000 ranked game win for every single characters
- bot been doing this for almost 2 hours. I have not try to touch the computer during this time, just been watching it start games and then close games. The game itself works fine, I am able to play and click within the game.
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Srkb on 2/14/2023(UTC)
JoyAdmin
#2 Posted : Wednesday, August 19, 2020 10:58:39 PM(UTC)
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The log shows bot has no rights to access game's process.

Also you can try to re-start Windows OS.
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CYNDR
#4 Posted : Saturday, December 17, 2022 9:12:19 AM(UTC)
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I am having this same issue suddenly. Exact same messages and behavior. I just bought a 6-month sub :(
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CYNDR
#3 Posted : Saturday, December 17, 2022 1:44:53 PM(UTC)
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JoyAdmin;60659 wrote:
The log shows bot has no rights to access game's process.

Also you can try to re-start Windows OS.



Any update on how to deal with this?
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Skul
#5 Posted : Monday, February 6, 2023 9:53:29 AM(UTC)
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I have solved it.
It seems like the installation somehow messed up the security and ownership of the files.
After I have taken ownership of "HearthRanger" and all its files and granted the system and myself full access, it's working again.
Hope that helps everyone else.
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Srkb on 2/14/2023(UTC)
Alextroyer
#7 Posted : Tuesday, February 14, 2023 7:59:48 PM(UTC)
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Skul;62929 wrote:
I have solved it.
It seems like the installation somehow messed up the security and ownership of the files.
After I have taken ownership of "HearthRanger" and all its files and granted the system and myself full access, it's working again.
Hope that helps everyone else.


How exactly did you do it? I've been trying to figure it out for a while now and can't seem to find a way.
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Srkb on 2/14/2023(UTC)
Srkb
#6 Posted : Tuesday, February 14, 2023 8:51:50 PM(UTC)
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Skul;62929 wrote:
I have solved it.
It seems like the installation somehow messed up the security and ownership of the files.
After I have taken ownership of "HearthRanger" and all its files and granted the system and myself full access, it's working again.
Hope that helps everyone else.

Can you explain how u did that. I'm really struggling out there.
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jshift
#8 Posted : Wednesday, February 15, 2023 8:56:45 AM(UTC)
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probably the app needs to be updated to the latest mini-set
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Skul
#9 Posted : Sunday, March 19, 2023 11:11:20 PM(UTC)
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You right click on the folder "HearthRanger" select "Properties", switch to "Security" click "Advanced". Change the Owner of the Folder to yourself, Confirme.
Than make sure in "Group or user names" "SYSTEM" and yourself have full access.
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