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bazzell
#1 Posted : Friday, December 8, 2017 11:25:28 PM(UTC)
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So got the latest update for this expansion and the bot was working. Some time later, I notice my CPU usage is at 50% because of the bot and when I look at the game, it has a full hand, but plays nothing and ropes every turn. Anyone else having this problem?
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zOrkaaa on 12/22/2017(UTC)
JoyAdmin
#2 Posted : Friday, December 8, 2017 11:30:46 PM(UTC)
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Please send game play data with our debugger tool, so we can check it further.

http://www.hearthranger....ow_to_report_misplay.htm
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jquema1
#3 Posted : Saturday, December 9, 2017 1:50:00 AM(UTC)

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JoyAdmin;53019 wrote:
Please send game play data with our debugger tool, so we can check it further.

http://www.hearthranger....ow_to_report_misplay.htm

It is not a misplay. The bot is not doing anything once it is in a match.
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Drago
#4 Posted : Saturday, December 9, 2017 5:40:18 AM(UTC)
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got same problem. it played 8 hours and took only 6 wins. it skip all turns after 2 A.M.
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BigDiego
#5 Posted : Saturday, December 9, 2017 8:48:38 AM(UTC)
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bot is not playing any cards, not a misplay, is just not working.
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Peli
#6 Posted : Saturday, December 9, 2017 8:58:57 AM(UTC)
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Same here. Bot stops playing after a few minutes but keeps queueing. I already reinstalled and changed some settings.

Edit: It looks like playing in full-screen mode is a temporary fix
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JoyAdmin
#7 Posted : Saturday, December 9, 2017 9:46:00 AM(UTC)
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A critical bug in v.10.0.0.0 has been fixed, update to v.10.1.0.1 should fix this issue.
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bazzell on 12/9/2017(UTC)
bazzell
#8 Posted : Saturday, December 9, 2017 4:26:11 PM(UTC)
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Updated and it seems to be working fine now, thanks!
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narutodiablo
#9 Posted : Sunday, December 10, 2017 12:13:12 AM(UTC)

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a

b

been running the bot for 2 days using patch 10 and had the problem. queue and not play any cards.

Testing now with new patch. Hopefully its fixed.
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narutodiablo
#10 Posted : Thursday, December 14, 2017 10:24:28 PM(UTC)

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This bug is still hapenning. I left it for 2 days with 10.2.0.0

Lost 200 straight games with queuing and not playing any card.

a

Hope new patch fixes it.
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JoyAdmin
#11 Posted : Thursday, December 14, 2017 11:18:18 PM(UTC)
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When such issue happens,

please send latest log file under [task_log] and [log] directory to rush4xhost@gmail.com,

so we can check it further.

We're pretty sure that the original issue in this post has been fixed,

it's caused by other reasons.
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narutodiablo on 12/15/2017(UTC)
narutodiablo
#12 Posted : Friday, December 15, 2017 3:53:24 AM(UTC)

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Hi Joy, I sent the logs to the email. I hope it will help debug the issue.

Thanks so much
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JoyAdmin on 12/15/2017(UTC)
Thagann
#14 Posted : Friday, December 15, 2017 8:55:23 AM(UTC)

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I have an issue too , my bot is stuck at checking game enviroment.
Tried running it as administrator and also tried creating a new user with administrator rights , still didn't work.
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JoyAdmin
#13 Posted : Friday, December 15, 2017 11:24:18 AM(UTC)
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narutodiablo;53217 wrote:
Hi Joy, I sent the logs to the email. I hope it will help debug the issue.

Thanks so much


I believe v.10.3.0.0 has fixed your issue.
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narutodiablo on 12/15/2017(UTC)
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