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aajjeee
#1 Posted : Tuesday, August 15, 2017 12:43:43 AM(UTC)
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Location: canada

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ive been having problems with the bot using a really old karazan shaman midrange (totem) deck
it crashed everyday and i have been missing gold because of the issue, it dosent seem to be triggered by anything in particular, but right now it refuses to play and crashes as soon as i press play.
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George48161
#2 Posted : Wednesday, August 16, 2017 1:35:07 AM(UTC)
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I have the same issue
I am using queues and all that
But after 13 games today the bot just stopped
And it happens every day
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JoyAdmin
#3 Posted : Wednesday, August 16, 2017 9:37:02 AM(UTC)
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Please send your log files under [task_log] and [log] directory to rush4xhost@gmail.com
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JogadorAbs
#4 Posted : Monday, August 21, 2017 12:01:24 AM(UTC)

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I confirm i have a similar problem.
My Windows 7 crashes and show a "blue screen of death" at random times when running HearthRanger. I tried disabling every other additional program such as anti viruses, addons, and other stuff, still happens.
It started to happen this month, cant say for sure if before or after Knights of the Frozen Throne patch.
I will send the logs soon.
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JoyAdmin
#6 Posted : Monday, August 21, 2017 12:22:04 AM(UTC)
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It's impossible for HR to cause "blue screen of death" in Windows, please check your video card driver, ensure it's up to date.
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papuce
#5 Posted : Monday, August 21, 2017 2:38:48 PM(UTC)
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JogadorAbs;50960 wrote:
I confirm i have a similar problem.
My Windows 7 crashes and show a "blue screen of death" at random times when running HearthRanger. I tried disabling every other additional program such as anti viruses, addons, and other stuff, still happens.
It started to happen this month, cant say for sure if before or after Knights of the Frozen Throne patch.
I will send the logs soon.


Blue Screen of Death, as JoyAdmin said, can not be caused by Hearthranger alone. Just to let you know more info about this - it only looks like it, but the real reason is probably that some of your hardware components in PC are faulty. Some examples:
1) your RAM memory is faulty, but it fails only if its full capacity is used - normally your system uses only 50%, but you turn on Hearthranger and it consumes 90% of memory and the memory fails... however, the same BSOD would be if any other application/game used the same amount of memory
2) your GPU is faulty / faulty driver - similar to the previous case.
3) and so on... for every component, there are lots of ways to crash, however it can NOT be caused by a bug in Hearthranger

Anyway, wish you a good luck and no more BSODs ;) :D
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