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Wednesday13
#1 Posted : Tuesday, June 13, 2017 8:39:35 PM(UTC)
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The problem is simple: since today (the new blizzard update), Hearthranger closes itself when you have Hearthstone open. You can't even go to the options inside Hearthranger when HS is open because it closes. You can only use Hearthranger when HS is not open.
As soon as you open HS and try to do ANYTHING on HearthRanger, the program closes. And i mean ANYTHING.
I tried everything so far but nothing seems to work.
Any ideas?
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JoyAdmin
#2 Posted : Tuesday, June 13, 2017 11:21:10 PM(UTC)
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Hearthranger works with lastest game's update (v.8.2.2), I think it's caused by other reason.

You can paste the latest log file under [log] directory, that may log something to indicate the reason.
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Wednesday13
#3 Posted : Wednesday, June 14, 2017 8:54:57 AM(UTC)
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This is what's inside HR/log/sys_log_2017-06-12_06_16_21.log

Quote:
06:16:21:ERROR::bb506568-e0f0-4f09-b890-e7ef679721a9 - More data is available.

06:16:22:ERROR::bb506568-e0f0-4f09-b890-e7ef679721a9 - More data is available.

06:25:43:ERROR::97e33ed5-9b34-4a72-a740-c102642f2f26er1 - Identifier '‬‭‮‭‍‭‍‪‍‪‬‪​‏‮‬​‬‌‌‮‬‬‭‪‏‮' is not CLS-compliant.
Parameter name: ident
06:26:23:ERROR::a0341f9c-7751-4cea-beac-47074e675aa4 - The input is not a valid Base-64 string as it contains a non-base 64 character, more than two padding characters, or an illegal character among the padding characters.
06:27:27:ERROR::a0341f9c-7751-4cea-beac-47074e675aa4 - The input is not a valid Base-64 string as it contains a non-base 64 character, more than two padding characters, or an illegal character among the padding characters.
06:37:34:ERROR::a0341f9c-7751-4cea-beac-47074e675aa4 - The input is not a valid Base-64 string as it contains a non-base 64 character, more than two padding characters, or an illegal character among the padding characters.
06:44:44:ERROR::a0341f9c-7751-4cea-beac-47074e675aa4 - The input is not a valid Base-64 string as it contains a non-base 64 character, more than two padding characters, or an illegal character among the padding characters.
06:48:50:ERROR::ba7419e3-9c51-4cc6-afb3-8c8675cd0122 - Object reference not set to an instance of an object.
06:52:49:ERROR::a0341f9c-7751-4cea-beac-47074e675aa4 - The input is not a valid Base-64 string as it contains a non-base 64 character, more than two padding characters, or an illegal character among the padding characters.
06:55:58:ERROR::a0341f9c-7751-4cea-beac-47074e675aa4 - The input is not a valid Base-64 string as it contains a non-base 64 character, more than two padding characters, or an illegal character among the padding characters.
06:56:00:ERROR::a0341f9c-7751-4cea-beac-47074e675aa4 - The input is not a valid Base-64 string as it contains a non-base 64 character, more than two padding characters, or an illegal character among the padding characters.
06:57:14:ERROR::a0341f9c-7751-4cea-beac-47074e675aa4 - The input is not a valid Base-64 string as it contains a non-base 64 character, more than two padding characters, or an illegal character among the padding characters.
06:57:59:ERROR::a0341f9c-7751-4cea-beac-47074e675aa4 - The input is not a valid Base-64 string as it contains a non-base 64 character, more than two padding characters, or an illegal character among the padding characters.
07:01:41:ERROR::a0341f9c-7751-4cea-beac-47074e675aa4 - The input is not a valid Base-64 string as it contains a non-base 64 character, more than two padding characters, or an illegal character among the padding characters.
07:12:42:ERROR::a0341f9c-7751-4cea-beac-47074e675aa4 - The input is not a valid Base-64 string as it contains a non-base 64 character, more than two padding characters, or an illegal character among the padding characters.
07:15:36:ERROR::a0341f9c-7751-4cea-beac-47074e675aa4 - The input is not a valid Base-64 string as it contains a non-base 64 character, more than two padding characters, or an illegal character among the padding characters.
07:31:22:ERROR::a0341f9c-7751-4cea-beac-47074e675aa4 - The input is not a valid Base-64 string as it contains a non-base 64 character, more than two padding characters, or an illegal character among the padding characters.
07:32:45:ERROR::a0341f9c-7751-4cea-beac-47074e675aa4 - The input is not a valid Base-64 string as it contains a non-base 64 character, more than two padding characters, or an illegal character among the padding characters.
07:32:46:ERROR::a0341f9c-7751-4cea-beac-47074e675aa4 - The input is not a valid Base-64 string as it contains a non-base 64 character, more than two padding characters, or an illegal character among the padding characters.
07:35:00:ERROR::a0341f9c-7751-4cea-beac-47074e675aa4 - The input is not a valid Base-64 string as it contains a non-base 64 character, more than two padding characters, or an illegal character among the padding characters.
07:41:28:ERROR::ba7419e3-9c51-4cc6-afb3-8c8675cd0122 - Object reference not set to an instance of an object.
07:45:48:ERROR::a0341f9c-7751-4cea-beac-47074e675aa4 - The input is not a valid Base-64 string as it contains a non-base 64 character, more than two padding characters, or an illegal character among the padding characters.
07:50:01:ERROR::a0341f9c-7751-4cea-beac-47074e675aa4 - The input is not a valid Base-64 string as it contains a non-base 64 character, more than two padding characters, or an illegal character among the padding characters.
07:50:50:ERROR::a0341f9c-7751-4cea-beac-47074e675aa4 - The input is not a valid Base-64 string as it contains a non-base 64 character, more than two padding characters, or an illegal character among the padding characters.
08:03:08:ERROR::a0341f9c-7751-4cea-beac-47074e675aa4 - The input is not a valid Base-64 string as it contains a non-base 64 character, more than two padding characters, or an illegal character among the padding characters.
08:06:54:ERROR::a0341f9c-7751-4cea-beac-47074e675aa4 - The input is not a valid Base-64 string as it contains a non-base 64 character, more than two padding characters, or an illegal character among the padding characters.
08:15:37:ERROR::a0341f9c-7751-4cea-beac-47074e675aa4 - The input is not a valid Base-64 string as it contains a non-base 64 character, more than two padding characters, or an illegal character among the padding characters.
08:18:45:ERROR::a0341f9c-7751-4cea-beac-47074e675aa4 - The input is not a valid Base-64 string as it contains a non-base 64 character, more than two padding characters, or an illegal character among the padding characters.
08:25:15:ERROR::a0341f9c-7751-4cea-beac-47074e675aa4 - The input is not a valid Base-64 string as it contains a non-base 64 character, more than two padding characters, or an illegal character among the padding characters.
08:33:25:ERROR::a0341f9c-7751-4cea-beac-47074e675aa4 - The input is not a valid Base-64 string as it contains a non-base 64 character, more than two padding characters, or an illegal character among the padding characters.


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JoyAdmin
#4 Posted : Wednesday, June 14, 2017 11:24:59 PM(UTC)
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Can you try to restart your computer?

And you can run Hearthranger_Init_Helper.exe again after restarted.
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