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lyletime
#1 Posted : Monday, July 2, 2018 8:59:43 PM(UTC)
Rank: Newbie

Groups: Registered
Posts: 9
I am in China.
Not able to connect Hearthranger and Login, only if VPN connected.
How can i solve it?
Please help.
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lyletime
#2 Posted : Tuesday, July 3, 2018 6:41:22 AM(UTC)
Rank: Newbie

Groups: Registered
Posts: 9
someone help?
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Twister
#3 Posted : Tuesday, July 3, 2018 10:21:12 AM(UTC)
Rank: Member

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Posts: 27

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lyletime;56850 wrote:
How can i solve it?
There are three ways to solve this problem:
a) Use a VPN to connect to HeartRanger's server.
b) Move to a different country.
c) Somehow convince the chinese government to unblock HearthRanger's server IP-address.

Well, i don't live in china but i've seen your other thread about the same issue (Can not connect and login HearthRanger.) and the lack of responses there, but honestly there is likely not much which can be done about your issue by JoyAdmin as the developer.
I know that this post is most likely not very helpful for you, or what you would like to hear, so sorry for that.

Also there have been others reporting these issues before, see here:
Errors, Bugs And Crash Report (HSBOT) » We have a problem that HR can't be used in China.
Request a feature or Suggest anything (HSBOT) » About Chinese user must use VPN
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