JoyAdmin;52609 wrote:First ensure your bot client is up to date (v.9.9.4.0 by now).
Second ensure your system anti-virus software doesn't block Hearthranger.exe.
If your Windows OS display language is not English, you can try to switch to English then check it again.
Tell me what's your Windows OS display language if it's not English.
Dear JoyAdmin, thank you for the reply
1. HR is up to date with patch 9.9.4.0
2. I do not run antivirus on PC (installed OS just for HR few days ago) and disabled windows security center
3. Display language is English (UK)
jay0591;52612 wrote:You do have the battle net launcher open and visible (not minimized) right?
That's right.
Found new issue, updated original post on 16.11