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(Purchased) Hearthranger grays out...?
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Vic450
#1 Posted : Tuesday, January 31, 2017 5:44:02 PM(UTC)
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Hi,

I had purchased two licenses (to put on two separate machines.) Both worked fine until the latest update. After this last update, one machine's bot grays out after a while. The other on another machine is fine. I am curious if there is a fix for this or did I do something stupid? (Maybe the latter, I'm known for doing those kinds of things.)

When it is grayed out, hearthranger does not respond to any clicks (except the 'x' to close).

Please let me know if you need anything to help with this.

Thank you in advance!

Vic
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JoyAdmin
#2 Posted : Tuesday, January 31, 2017 10:22:24 PM(UTC)
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By default each bot account only allows 1 session, even you attached 2 licenses on it, that's why one of HR grays out.

I have manually set your bot account to support 2 sessions, it should be fine after you re-login your bot account.

Sorry for the confusing.
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1 user thanked JoyAdmin for this useful post.
Vic450 on 2/1/2017(UTC)
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